I want the Institut du Verre to develop its service functions for glass professions. In this respect,we need to:

• expand the experts group who work intimately with the institute, to answer the various demands of our members and customers,

• give a new orientation of PROVER training centre, towards courses more adapted to glass professionals expectations,

• broaden technology monitoring services to help companies in their development,

• be even more attentive to the proposals and suggestions of our customers and members.

Among other articles and specific studies, this fifth release of the journal Verre delivers the 2003 results of the French glass industry (coming from the French Federation : FCSIV) and the results of the European glass industry (coming from the Standing Committee of the European Glass Industry). Everyone will be able to find information relative to his branch.

Next month, the Glasstec Show in Dusseldorf will gather the best of both technique and technology dedicated to the glass profession. On this occasion, I hope that every visitor will find the answer to his expectations in terms of customer/supplier contact, helping him to materialize new investments, always synonyms of innovation, productivity and quality.

I wish you a very pleasant show